FAQ

  • Q: What is the minimum order quantity ?

    A: It depends on which product type and small orders are accepted if materials are available from stock.

  • Q: How about the delivery time?

    A: We normally need about 25 days upon receipt of order confirmation, however for small orders and urgent.

  • Q: Printing of logo or design ?

    A: Yes, we have our own printing house to print your logo or design. you have to only provide the artwork and the pantone color code for printing. logo artwork can be in .pdf .jpg or .gif format. embroidery, badge, embossed logo and metal logo are available also.

  • Q: Customized order or made to order option?

    A:  We can make bags as per your drawing, picture or sample. You only need to provide us the sketch or drawing or physical samples and advise your detailed requirements like size, name of fabric and detail of the logo.

  • Q: Loading port?

    A:  The goods shipped to you can be loaded at Shenzhen or Guangzhou.

  • Q: Quotation?

    A:  Free quote for all your inquiries in short time.

  • Q: Samples developing

    A:  Samples will be submitted upon you need, but it needs customer to bear the sample  and shipping fees, and free samples for small and cheap items,sample lead time is 3-7 days, payment can be transferred through T/T, Paypal, Western union, Money gram,etc.

  • Q: Quality Control

    A:  After order is confirmed, we have a meeting with the production manager to investigate all and technical problems, ensure all matters related have ways to settle and control, inspect all the materials when arrived at our warehouse, ensure they will meet with customers’demand,inspect semi-finished products and finished goods, final inspection when packing.

  • Q: Payment method?

    A: For genuine leather products 60% deposit in advance by T/T,for PU products 30% deposit in advance by T/T , the balance payed by T/T before shipping.

  • Q: Does the company provide OEM and ODM service?

    A: Yes, we can manufacture products referring to your samples or drawings, even we can design products according to your requirements, your  logo  will  be printed on the products at last.

If any other questions please don’t hesitate to contact us,

Telephone: +86 755-33656727      Cell: +86 18620479079        Fax: +86 755-33650888
Email: info@bng-intl.com         sales@bng-intl.com
Msn: bngbags@hotmail.com
Skype: bngbags